Refund policy

60-Day Money Back Guarantee

We are obsessed with customer satisfaction and stand behind the quality of our supplements. That's why your order is secured with our 100% satisfaction guarantee. Feel the difference or your supplement are free!

If you're a new customer and for some reason don't love our supplements, we'll happily refund you – no questions asked.

Please note: If you've purchased from us in the past without any issues, this guarantee no longer applies. We're confident you'll continue loving VividAura!

To start a return, you can contact us at hello@vividaurahealth.com. Please be sure to include your order # and ensure that the product you are returning is in its original packaging.

You are responsible for return shipping. We recommend including a tracking option or shipping insurance as an additional security measure.

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@vividaurahealth.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards. We will not honor our 30 Day Money Back Guarantee for any products sold on Amazon®, eBay®, or by Non-Authorized Retailers.